Meet Mango & FAQ – Property Management Company in Tulum

Q: What's included in your property management service?

We handle every short-term rental task — listing optimization, pricing, guest communication, check-ins, and cleaning — plus preventive maintenance and weekly property visits to protect your investment against Tulum's harsh climate.

Q: What does the maintenance fee cover, and why does it make sense?

It covers our in-house team's preventive work — weekly property visits, routine checks, and small repairs handled before they become bigger problems. A fixed fee means predictable costs instead of surprise repair bills, protecting your property against Tulum's humidity, salt air, and heavy rain.

Q: How do payments and payouts work?

We handle recurring payments on your behalf, like HOA fees and CFE electricity bills. Income payouts are made monthly with a clear statement of bookings, fees, and net revenue, and we take care of your Mexican tax obligations on the rental income.

Q: Which platforms do you list properties on?

We list across Airbnb, Booking.com, and other major channels, optimizing each listing for the platform it's on. We're especially strong on Airbnb — Mango is rated one of the top Superhosts in Tulum and is approved for Airbnb Luxe.

Q: What makes Mango different from other property managers in Tulum?

We're owners ourselves — not a faceless management company. That care shows up in extreme attention to detail — we take short-term rental hosting to a level guests don't expect, more like 5-star hotel service than a typical vacation rental.

Who We Are

luxury short term rental listing in tulum

Founded by Owners, for Owers

We are passionate locals and Tulum investors deeply committed to the beauty and vibrancy of Tulum.

As property owners ourselves, we understand the profound emotional and financial investment that comes with entrusting your property to a Management company.

Our journey as property owners in Tulum has been a blend of love for this incredible place and, unfortunately, experiences with property management companies that fell short of our expectations.

A woman with long dark hair smiling, holding a glass of dark beverage, wearing a sleeveless top and a studded belt, standing next to a fire extinguisher.

Gabriela Pavon

Meet Gaby, property manager with a focus on business management, consulting, and market analytics. With a background in intellectual property law, Gaby brings expertise in marketing and business development.
Her extensive career includes serving as CEO of Distroller, a leading toy and licensing company in 17 countries.
Prior to that, she spearheaded the opening of 43 stores across multiple countries as Head of International Operations. Gaby also held roles at Mattel as Director of Marketing for Latin America, overseeing all brands for girls categories.
Gaby is a results-oriented executive with over 15 years of managerial experience.
She excels in licensing, consumer experiences, marketing, product, brand positioning and business development. Recognized for her ability to innovate and negotiate, Gaby is known for creating strategic partnerships and solving complex problems. She is a leader who thrives in dynamic environments, committed to delivering tangible results and driving meaningful change.

A smiling man with dark hair and a beard, wearing a striped shirt, standing outdoors with a background of palm trees and a sunset sky.

Marius Seeberger

Meet Marius, Responsible for business management, revenue optimization and guest experiences. With a bachelor's degree in economics + over 10 years of hands-on experience in hospitality and events,
Marius brings a wealth of knowledge and expertise to ensure that your experience with Mango Property Management exceeds your expectations. His journey in the hospitality industry has been diverse and exiting. As a project manager for a renowned event agency, developing skills in organization, attention to detail, and seamless execution. Transitioning to the luxury hotel sector, he served as an F&B manager in Munich's finest establishments.
Cultivating high-quality standards and refined his skills in being a professional host. Marius's heart brims with a love for hosting, which is the driving force behind Mango Property Management.

FAQ

1 What's included in your property management service?

We handle every short-term rental task like listing optimization, pricing, guest communication, check-ins, and cleaning plus preventive maintenance and weekly property visits to protect your investment against Tulum's harsh climate. Think of us as your eyes and ears on the ground.

How much does property management cost?

2

Our management fee is 20–25% of net revenue, plus a fixed maintenance fee to keep your property in the best condition year round. The exact numbers depend on your property and the services you need, book a free consultation and we'll walk you through a personalized quote and income estimate.

What does the maintenance fee cover, and why does it make sense?

3

It covers our in-house team's preventive work weekly property visits, routine checks, and small repairs handled before they become bigger problems. Tulum's climate is hard on properties: humidity, salt air, and heavy rain wear things down fast, and small issues like mold or corrosion turn into expensive repairs if left unchecked. A fixed fee means predictable costs for you instead of surprise repair bills, and it keeps your property looking and performing like new for guests.

What kind of properties do you manage?

4

Everything from individual condos and villas to boutique hotels. If it's a short-term rental in Tulum, chances are we can manage it.

Income payouts are made monthly, along with a clear statement showing bookings, fees, and net revenue for every property, and we take care of your Mexican tax obligations on the rental income. We also handle recurring payments on your behalf, like HOA fees and CFE (electricity) bills so you don't have to manage them yourself

How do payments and payouts work?

5

Tulum is a very competitive short-term rental market, so it only makes sense if your property has certain characteristics (location, amenities, style). Book a consultation and we'll help you figure out what works best for your specific property.

Should I rent my property short-term or long-term?

6

We list across Airbnb, Booking, and other major channels, and optimize each listing for the platform it's on. We're especially strong on Airbnb — Mango is rated one of the top Superhosts in Tulum and is approved for Airbnb Luxe.

Which platforms do you list properties on?

7 What makes Mango different from other property managers in Tulum?

8

We're owners ourselves not a faceless management company. "By Owners, For Owners" isn't just a tagline; it's why we started Mango in the first place, after our own frustrating experiences with property managers who didn't treat our investment like their own. That same care shows up in extreme attention to detail, we take short-term rental hosting to a level guests don't expect, more like 5-star hotel service than a typical vacation rental.

Contact us.

connect@mango-property.com
+525565429950

Luum Zama

77760 Tulum - Mexico